Shipping Policy

Delivery Policy

UK Deliveries

Standard Delivery: 2 to 4 business days on orders over £99.00.      Free.
Express Delivery:  1 to 2 business days on orders over £99.00.      £4.95.

Express Free:       1 to 2 business days on orders over £250.00.      Free.

International Delivery:  Delivered within 2 to 11 business days.      £23.99. 

Return & Exchange Policy

Returns:

• Return within 14 days of receipt, items must be unworn, in original packaging with tags.
• UK Returns: £4.95 deducted from your refund for return shipping.
• International Returns: Customers are responsible for return shipping.
• Final Sale items cannot be returned or exchanged.

Refunds: Processed within 7 working days of receiving the return.
Exchanges: Based on availability; best to reorder and return the original item.

For faulty or damaged items, contact info@tuva.az within 7 days.